ΠΡΟΒΛΗΜΑ ΗΧΟΥ PLEASE HELP

[perrygogas]

Έχω ένα DELL Inspiron 17R 5737 Win 8.1 το οποίο είχε το MAXX AUDIO.
Ξαφνικά εξαφανίστηκε το MAXX AUDIO και το πρόβλημα είναι ότι:

1. Η ένταση με τα ηχεία είναι πολύ χαμηλή
2. Η ένταση μεσω ακουστικών είναι πάρα πολύ καλή

Η DELL δεν μου έδωσε λύση στο θέμα (μην βρίσω) να περιμένω update μου είπαμε μαλλον για να με ξεφορτωθούν.

Κατέβασα drivers έκανα τα πάντα αλλά τίποτε... καμία ιδέα?

Ευχαριστώ πολύ

[Subaru]

Έχεις χρησιμοποιήσει τους οδηγούς ή τα διαγνωστικά από την παρακάτω σελίδα; http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-17r-5737/diagnose. Αν μπορείς δοκίμασε να ξαναπεράσεις τους οδηγούς της κάρτας ήχου.

[Dark_Nightfall]

Δοκιμασε να κανεις bios update εκος αν φορας ηδη το τελευαιο (A08) η δεν γνωριζει την διαδικασια γιατι υπαρχει ενα ρισκο.

[perrygogas]

Προσπαθώ να εγκαταστήσω τους drivers και πάντα παίρνω αυτό το μήνυμα. Καταλαβαίνει κανείς τι γίνεται?


[09/13/14 00:07:18] Update Package Execution Started
[09/13/14 00:07:18] Original command line: "C:\Users\P\Downloads\Audio_Driver_5F22P_WN_6.0.1.7023_A00.EXE"
[09/13/14 00:07:18] DUP Framework EXE Version: 3.0.93.1
[09/13/14 00:07:18] DUP Release: 5F22PX01-00
[09/13/14 00:07:18] Intializing framework...
[09/13/14 00:07:20] logo.png
[09/13/14 00:07:28] User Command: attended
[09/13/14 00:07:28] DUP Capabilities Value: 16777215 (0xFFFFFF)
[09/13/14 00:07:28] DUP Vendor Software Version: 6.0.1.7023
[09/13/14 00:07:28] Local System/Model Compatible with this Package? Yes
[09/13/14 00:07:28] Local System OS Version: 6.2.0.0
[09/13/14 00:07:28] OS Compatible with this Package? Unknown
[09/13/14 00:07:28] Local System OS Language: Unknown
[09/13/14 00:07:28] Language Compatible with this Package? Unknown
[09/13/14 00:09:20] Identified Behavior : attended
[09/13/14 00:09:20] Temporary payload log file name: C:\ProgramData\dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00\DUPD6BC.tmp
[09/13/14 00:09:20] Translated Command Line : SETUP.exe /v" LOGFILE="C:\ProgramData\dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00\DUPD6BC.tmp""
[09/13/14 00:09:20] Path : C:\ProgramData\dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00
[09/13/14 00:09:20] Identified Behavior : attended
[09/13/14 00:09:21] Append Vendor Software Log: C:\ProgramData\dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00\DUPD6BC.tmp
[09/13/14 00:09:21]
--- Start of Vendor Software Log ---

[09/13/14 00:09:21] ASCII payload log file detected.
[09/13/14 00:09:21] ======================================================================================================================== ==============
Realtek High Definition Audio Driver update package
======================================================================================================================== ==============
Command : "C:\ProgramData\Dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00\SETUP.exe" /v" LOGFILE="C:\ProgramData\dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00\DUPD6BC.tmp""
Date : 2014-9-13 0:9:21.75
User : PERRY
======================================================================================================================== ==============
Starting to get initial ...
[OS] : 6.2
-Build : 9200
-Service Pack : 0
-x64 system : 1
-MCE system : 0
-Server system : 0
-System Language ID : 0x0409
-User Language ID : 0x0409
[Default Path] :
-tcRtkTempDir : C:\ProgramData\Dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00
-tcISSetupLocation : C:\ProgramData\Dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00

Collecting inventory ...
Checking driver version...
The version of this update driver is equal to the currently installed version .
[Realtek HD Audio Driver]
Installed version : 6.0.1.7023
Package version : 6.0.1.7023

======================================================================================================================== ==============

[Update Result]...
Update ready to be applied at reboot .
Rtk Code = 0x00000000
IS Code = 0x00000000
Install Result = 0
UPD execution code =
SetupAPI running code =

Exit Code = 0003 ( Dependency software error )
======================================================================================================================== ==============
End : 2014-9-13 0:9:21.239

[09/13/14 00:09:21]
--- End of Vendor Software Log ---

[09/13/14 00:09:21] Vendor Software Return Code: 3
[09/13/14 00:09:22] logo.png
[09/13/14 00:09:22] logo.png
[09/13/14 00:09:22] Name of Exit Code: DEP_SOFT_ERROR
[09/13/14 00:09:22] Exit Code set to: 3 (0x3)
[09/13/14 00:09:22] Result: FAILURE
[09/13/14 00:09:34] Name of Exit Code: DEP_SOFT_ERROR
[09/13/14 00:09:34] Execution terminated at date-time 09/13/14 00:09:34
[09/13/14 00:09:34] ######

਍਍[09/13/14 00:17:37] Update Package Execution Started
[09/13/14 00:17:37] Original command line: "C:\Users\P\Downloads\Audio_Driver_5F22P_WN_6.0.1.7023_A00.EXE"
[09/13/14 00:17:37] DUP Framework EXE Version: 3.0.93.1
[09/13/14 00:17:37] DUP Release: 5F22PX01-00
[09/13/14 00:17:37] Intializing framework...
[09/13/14 00:17:38] logo.png
[09/13/14 00:17:41] User Command: attended
[09/13/14 00:17:41] DUP Capabilities Value: 16777215 (0xFFFFFF)
[09/13/14 00:17:41] DUP Vendor Software Version: 6.0.1.7023
[09/13/14 00:17:41] Local System/Model Compatible with this Package? Yes
[09/13/14 00:17:41] Local System OS Version: 6.2.0.0
[09/13/14 00:17:41] OS Compatible with this Package? Unknown
[09/13/14 00:17:41] Local System OS Language: Unknown
[09/13/14 00:17:41] Language Compatible with this Package? Unknown
[09/13/14 00:18:40] Identified Behavior : attended
[09/13/14 00:18:40] Temporary payload log file name: C:\ProgramData\dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00\DUP61B0.tmp
[09/13/14 00:18:40] Translated Command Line : SETUP.exe /v" LOGFILE="C:\ProgramData\dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00\DUP61B0.tmp""
[09/13/14 00:18:40] Path : C:\ProgramData\dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00
[09/13/14 00:18:40] Identified Behavior : attended
[09/13/14 00:18:40] Append Vendor Software Log: C:\ProgramData\dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00\DUP61B0.tmp
[09/13/14 00:18:40]
--- Start of Vendor Software Log ---

[09/13/14 00:18:40] ASCII payload log file detected.
[09/13/14 00:18:40] ======================================================================================================================== ==============
Realtek High Definition Audio Driver update package
======================================================================================================================== ==============
Command : "C:\ProgramData\Dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00\SETUP.exe" /v" LOGFILE="C:\ProgramData\dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00\DUP61B0.tmp""
Date : 2014-9-13 0:18:40.374
User : PERRY
======================================================================================================================== ==============
Starting to get initial ...
[OS] : 6.2
-Build : 9200
-Service Pack : 0
-x64 system : 1
-MCE system : 0
-Server system : 0
-System Language ID : 0x0409
-User Language ID : 0x0409
[Default Path] :
-tcRtkTempDir : C:\ProgramData\Dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00
-tcISSetupLocation : C:\ProgramData\Dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00

Collecting inventory ...
Checking driver version...
The version of this update driver is equal to the currently installed version .
[Realtek HD Audio Driver]
Installed version : 6.0.1.7023
Package version : 6.0.1.7023

======================================================================================================================== ==============

[Update Result]...
Update ready to be applied at reboot .
Rtk Code = 0x00000000
IS Code = 0x00000000
Install Result = 0
UPD execution code =
SetupAPI running code =

Exit Code = 0003 ( Dependency software error )
======================================================================================================================== ==============
End : 2014-9-13 0:18:40.424

[09/13/14 00:18:40]
--- End of Vendor Software Log ---

[09/13/14 00:18:40] Vendor Software Return Code: 3
[09/13/14 00:18:43] logo.png
[09/13/14 00:18:43] Name of Exit Code: DEP_SOFT_ERROR
[09/13/14 00:18:43] Exit Code set to: 3 (0x3)
[09/13/14 00:18:43] Result: FAILURE
[09/13/14 00:18:45] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Audio_Driver_5F22P_WN_6.0.1.7023_A00.txt
[09/13/14 00:19:18] Name of Exit Code: DEP_SOFT_ERROR
[09/13/14 00:19:18] Execution terminated at date-time 09/13/14 00:19:18
[09/13/14 00:19:18] ######

਍਍[04/07/15 16:56:29] Update Package Execution Started
[04/07/15 16:56:29] Original command line: "C:\Users\P\Desktop\DRIVERS\Audio_Driver_5F22P_WN_6.0.1.7023_A00.EXE"
[04/07/15 16:56:29] DUP Framework EXE Version: 3.0.93.1
[04/07/15 16:56:29] DUP Release: 5F22PX01-00
[04/07/15 16:56:29] Intializing framework...
[04/07/15 16:56:29] logo.png
[04/07/15 16:56:35] User Command: attended
[04/07/15 16:56:35] DUP Capabilities Value: 16777215 (0xFFFFFF)
[04/07/15 16:56:35] DUP Vendor Software Version: 6.0.1.7023
[04/07/15 16:56:35] Local System/Model Compatible with this Package? Yes
[04/07/15 16:56:35] Local System OS Version: 6.2.0.0
[04/07/15 16:56:35] OS Compatible with this Package? Unknown
[04/07/15 16:56:35] Local System OS Language: Unknown
[04/07/15 16:56:35] Language Compatible with this Package? Unknown
[04/07/15 16:57:43] Identified Behavior : attended
[04/07/15 16:57:43] Temporary payload log file name: C:\ProgramData\dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00\DUPA8D4.tmp
[04/07/15 16:57:43] Translated Command Line : SETUP.exe /v" LOGFILE="C:\ProgramData\dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00\DUPA8D4.tmp""
[04/07/15 16:57:43] Path : C:\ProgramData\dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00
[04/07/15 16:57:43] Identified Behavior : attended
[04/07/15 16:57:46] Append Vendor Software Log: C:\ProgramData\dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00\DUPA8D4.tmp
[04/07/15 16:57:46]
--- Start of Vendor Software Log ---

[04/07/15 16:57:46] ASCII payload log file detected.
[04/07/15 16:57:46] ======================================================================================================================== ==============
Realtek High Definition Audio Driver update package
======================================================================================================================== ==============
Command : "C:\ProgramData\Dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00\SETUP.exe" /v" LOGFILE="C:\ProgramData\dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00\DUPA8D4.tmp""
Date : 2015-4-7 16:57:45.856
User : PERRY
======================================================================================================================== ==============
Starting to get initial ...
[OS] : 6.2
-Build : 9200
-Service Pack : 0
-x64 system : 1
-MCE system : 0
-Server system : 0
-System Language ID : 0x0409
-User Language ID : 0x0409
[Default Path] :
-tcRtkTempDir : C:\ProgramData\Dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00
-tcISSetupLocation : C:\ProgramData\Dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00

Collecting inventory ...
Checking driver version...
The version of this update driver is equal to the currently installed version .
[Realtek HD Audio Driver]
Installed version : 6.0.1.7023
Package version : 6.0.1.7023

======================================================================================================================== ==============

[Update Result]...
Update ready to be applied at reboot .
Rtk Code = 0x00000000
IS Code = 0x00000000
Install Result = 0
UPD execution code =
SetupAPI running code =

Exit Code = 0003 ( Dependency software error )
======================================================================================================================== ==============
End : 2015-4-7 16:57:46.483

[04/07/15 16:57:46]
--- End of Vendor Software Log ---

[04/07/15 16:57:46] Vendor Software Return Code: 3
[04/07/15 16:57:49] logo.png
[04/07/15 16:57:49] Name of Exit Code: DEP_SOFT_ERROR
[04/07/15 16:57:49] Exit Code set to: 3 (0x3)
[04/07/15 16:57:49] Result: FAILURE
[04/07/15 16:58:39] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Audio_Driver_5F22P_WN_6.0.1.7023_A00.txt
[04/07/15 16:58:42] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Audio_Driver_5F22P_WN_6.0.1.7023_A00.txt
[04/07/15 17:01:13] Name of Exit Code: DEP_SOFT_ERROR
[04/07/15 17:01:13] Execution terminated at date-time 04/07/15 17:01:13
[04/07/15 17:01:13] ######

਍਍[04/07/15 17:22:31] Update Package Execution Started
[04/07/15 17:22:31] Original command line: "C:\Users\P\Desktop\DRIVERS\Audio_Driver_5F22P_WN_6.0.1.7023_A00.EXE"
[04/07/15 17:22:31] DUP Framework EXE Version: 3.0.93.1
[04/07/15 17:22:31] DUP Release: 5F22PX01-00
[04/07/15 17:22:31] Intializing framework...
[04/07/15 17:22:31] logo.png
[04/07/15 17:22:41] User Command: attended
[04/07/15 17:22:41] DUP Capabilities Value: 16777215 (0xFFFFFF)
[04/07/15 17:22:41] DUP Vendor Software Version: 6.0.1.7023
[04/07/15 17:22:41] Local System/Model Compatible with this Package? Yes
[04/07/15 17:22:41] Local System OS Version: 6.2.0.0
[04/07/15 17:22:41] OS Compatible with this Package? Unknown
[04/07/15 17:22:41] Local System OS Language: Unknown
[04/07/15 17:22:41] Language Compatible with this Package? Unknown
਍਍[04/07/15 17:29:51] Update Package Execution Started
[04/07/15 17:29:51] Original command line: "C:\Users\P\Desktop\DRIVERS\Audio_Driver_5F22P_WN_6.0.1.7023_A00.EXE"
[04/07/15 17:29:52] DUP Framework EXE Version: 3.0.93.1
[04/07/15 17:29:52] DUP Release: 5F22PX01-00
[04/07/15 17:29:52] Intializing framework...
[04/07/15 17:29:57] logo.png
[04/07/15 17:29:59] User Command: attended
[04/07/15 17:29:59] DUP Capabilities Value: 16777215 (0xFFFFFF)
[04/07/15 17:29:59] DUP Vendor Software Version: 6.0.1.7023
[04/07/15 17:29:59] Local System/Model Compatible with this Package? Yes
[04/07/15 17:29:59] Local System OS Version: 6.3.0.0
[04/07/15 17:29:59] OS Compatible with this Package? Yes
[04/07/15 17:29:59] Local System OS Language: EN
[04/07/15 17:29:59] Language Compatible with this Package? Unknown
[04/07/15 17:30:39] Identified Behavior : attended
[04/07/15 17:30:39] Temporary payload log file name: C:\ProgramData\dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00\DUPFEBE.tmp
[04/07/15 17:30:39] Translated Command Line : SETUP.exe /v" LOGFILE="C:\ProgramData\dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00\DUPFEBE.tmp""
[04/07/15 17:30:39] Path : C:\ProgramData\dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00
[04/07/15 17:30:39] Identified Behavior : attended
[04/07/15 17:30:43] Append Vendor Software Log: C:\ProgramData\dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00\DUPFEBE.tmp
[04/07/15 17:30:43]
--- Start of Vendor Software Log ---

[04/07/15 17:30:43] ASCII payload log file detected.
[04/07/15 17:30:43] ======================================================================================================================== ==============
Realtek High Definition Audio Driver update package
======================================================================================================================== ==============
Command : "C:\ProgramData\Dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00\SETUP.exe" /v" LOGFILE="C:\ProgramData\dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00\DUPFEBE.tmp""
Date : 2015-4-7 17:30:42.979
User : PERRY
======================================================================================================================== ==============
Starting to get initial ...
[OS] : 6.3
-Build : 9600
-Service Pack : 0
-x64 system : 1
-MCE system : 0
-Server system : 0
-System Language ID : 0x0409
-User Language ID : 0x0409
[Default Path] :
-tcRtkTempDir : C:\ProgramData\Dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00
-tcISSetupLocation : C:\ProgramData\Dell\drivers\Audio_Driver_5F22P_WN_6.0.1.7023_A00

Collecting inventory ...
Checking driver version...
The version of this update driver is equal to the currently installed version .
[Realtek HD Audio Driver]
Installed version : 6.0.1.7023
Package version : 6.0.1.7023

======================================================================================================================== ==============

[Update Result]...
Update ready to be applied at reboot .
Rtk Code = 0x00000000
IS Code = 0x00000000
Install Result = 0
UPD execution code =
SetupAPI running code =

Exit Code = 0003 ( Dependency software error )
======================================================================================================================== ==============
End : 2015-4-7 17:30:43.729

[04/07/15 17:30:43]
--- End of Vendor Software Log ---

[04/07/15 17:30:43] Vendor Software Return Code: 3
[04/07/15 17:30:46] logo.png
[04/07/15 17:30:46] Name of Exit Code: DEP_SOFT_ERROR
[04/07/15 17:30:46] Exit Code set to: 3 (0x3)
[04/07/15 17:30:46] Result: FAILURE
[04/07/15 18:01:42] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Audio_Driver_5F22P_WN_6.0.1.7023_A00.txt

[perrygogas]

Ναι ναι τα δοκίμασα ΟΛΑ. Και όταν κάνω εγκατάσταση των drivers παίρνω το μήνυμα που έχω στο άλλο thread...

- - - Updated - - -

Δεν έχω το τελευταίο γιατί μου το βγάζει για update.

[XPHSTOS29]

Checking driver version...
The version of this update driver is equal to the currently installed version .
[Realtek HD Audio Driver]
Installed version : 6.0.1.7023
Package version : 6.0.1.7023

αυτο ειδα εγω

[perrygogas]

αυτο ειδα εγω

Άρα χαζομάρα κάνω που πάω να τους εγκαταστήσω από πάνω?

[XPHSTOS29]

[04/07/15 17:30:43] Vendor Software Return Code: 3
[04/07/15 17:30:46] logo.png
[04/07/15 17:30:46] Name of Exit Code: DEP_SOFT_ERROR
[04/07/15 17:30:46] Exit Code set to: 3 (0x3)
[04/07/15 17:30:46] Result: FAILURE


DEP_SOFT_ERROR The update was not successful because the target system
already had the updated version or a lower version of the
BIOS, driver, or firmware provided by the update package.
To avoid receiving this error, administrators can provide
the /f option.
Οποτε δοκιμασε με /f

[perrygogas]

Οποτε δοκιμασε με /f

Πώς το κάνω αυτό για να δώσω /F?