Extremely slow ADSL2+

[emmamillathompson]

It is the fouth day that I expirence this slow connection. I have tried to call the support multiple times during the weekend but could not get a hold of the operators. I also sent the email but again no responce. The TPG SpeedTest Custom webpage throws a latency error each time when I try to do the speed test.

Tried to restart the router and to use the different devices but no changes.

Thank you.

[sdikr]

Welcome
Could you please provide more information?
Which provider?
What kind of router you are using?
The information you get from your router at the status page, info like snr margin, attenuation and so on.
Are you using a a Ethernet cable or wifi connection?