FreePBX 15 (Asterisk 13) content for AGI

[grousso]

Καλημέρα σε όλους, έχω ένα θέμα που με έχει τρελάνει με το intergration μεταξύ του vtiger 7.2 και του FreePBX.

Όταν πατάω click το call σε έναν αριθμό, οταν το contnent που καλώ είναι το from-trunk το extention αντί να καλέσει τον αριθμό που κάνω κλικ, καλεί τον εαυτό του.

Αν χρησιμοποιήσω το προτεινόμενο από το vtiger content με περιεχόμενο exten => _X.,1,Agi(agi://0.0.0.0/incoming.agi) χτυπάει το extention αλλά τερματίζεται η κληση με log

IncomingCall log Failed to authenticate Vtiger Secret Key, το οποίο όμως αν πραγματικά το βάλω λάθος, δεν χτυπάει καν το extention.

Διαβάζω ότι ότι υποφέρει πολύς κόσμος από αυτό το ζήτημα,

https://discussions.vtiger.com/discu...isk-and-vtiger
https://discussions.vtiger.com/discu...-0-asterisk-11

Το θέμα που άνοιξα στο forum του vtiger αλλά χωρίς να βρεθεί λύση https://discussions.vtiger.com/discu...edition#latest

Το ζήτημα είναι οκ, ας μην έχω φουλ intergration προς το παρόν, δεν γίνεται όμως αφού το extention στον from-trunk καλεί τον εαυτό του, με μια μικρή αλλαγή να καλεί το νούμερο που κλικάρω;

[astbox]

Το σηκώνεις όταν χτυπάει στο extension;
Πολλά click to call apps που κάνουν integration με asterisk, πρώτα καλούν το εσωτερικό του χρήστη και μόλις απαντήσει καλεί τον αριθμό.

[grousso]

Ναι φυσικά το σηκώνω, και με το που το σηκώσω σε 3 δευτερόλεπτα πέφτει η γραμμή με το σωστό content

το agi.error. βγάζει

[WARN] 2020-05-14 08:43:29 org.asteriskjava.manager.internal.ManagerConnectionImpl warn Unsupported protocol version 'Asterisk Call Manager/2.10.5'. Use at your own risk.
[WARN] 2020-05-14 08:43:31 org.asteriskjava.manager.internal.EventBuilderImpl warn Unable to set property 'linkedid' to '1589445809.34' on org.asteriskjava.manager.event.StatusEvent: no setter. Please report at http://jira.reucon.org/browse/AJ
[WARN] 2020-05-14 08:43:31 org.asteriskjava.manager.internal.EventBuilderImpl warn Unable to set property 'data' to 'agi://192.168.1.2/incoming.agi' on org.asteriskjava.manager.event.StatusEvent: no setter. Please report at http://jira.reucon.org/browse/AJ
[WARN] 2020-05-14 08:43:31 org.asteriskjava.manager.internal.EventBuilderImpl warn Unable to set property 'writeformat' to 'ulaw' on org.asteriskjava.manager.event.StatusEvent: no setter. Please report at http://jira.reucon.org/browse/AJ
[WARN] 2020-05-14 08:43:31 org.asteriskjava.manager.internal.EventBuilderImpl warn Unable to set property 'type' to 'SIP' on org.asteriskjava.manager.event.StatusEvent: no setter. Please report at http://jira.reucon.org/browse/AJ
[WARN] 2020-05-14 08:43:31 org.asteriskjava.manager.internal.EventBuilderImpl warn Unable to set property 'exten' to '120' on org.asteriskjava.manager.event.StatusEvent: no setter. Please report at http://jira.reucon.org/browse/AJ
[WARN] 2020-05-14 08:43:31 org.asteriskjava.manager.internal.EventBuilderImpl warn Unable to set property 'effectiveconnectedlinename' to '<unknown>' on org.asteriskjava.manager.event.StatusEvent: no setter. Please report at http://jira.reucon.org/browse/AJ
[WARN] 2020-05-14 08:43:31 org.asteriskjava.manager.internal.EventBuilderImpl warn Unable to set property 'effectiveconnectedlinenum' to '6937544547' on org.asteriskjava.manager.event.StatusEvent: no setter. Please report at http://jira.reucon.org/browse/AJ
[WARN] 2020-05-14 08:43:31 org.asteriskjava.manager.internal.EventBuilderImpl warn Unable to set property 'readformat' to 'ulaw' on org.asteriskjava.manager.event.StatusEvent: no setter. Please report at http://jira.reucon.org/browse/AJ
[WARN] 2020-05-14 08:43:31 org.asteriskjava.manager.internal.EventBuilderImpl warn Unable to set property 'connectedlinenum' to '6937544547' on org.asteriskjava.manager.event.StatusEvent: no setter. Please report at http://jira.reucon.org/browse/AJ
[WARN] 2020-05-14 08:43:31 org.asteriskjava.manager.internal.EventBuilderImpl warn Unable to set property 'connectedlinename' to '<unknown>' on org.asteriskjava.manager.event.StatusEvent: no setter. Please report at http://jira.reucon.org/browse/AJ
[WARN] 2020-05-14 08:43:31 org.asteriskjava.manager.internal.EventBuilderImpl warn Unable to set property 'application' to 'AGI' on org.asteriskjava.manager.event.StatusEvent: no setter. Please report at http://jira.reucon.org/browse/AJ
[WARN] 2020-05-14 08:43:31 org.asteriskjava.manager.internal.EventBuilderImpl warn Unable to set property 'callgroup' to '0' on org.asteriskjava.manager.event.StatusEvent: no setter. Please report at http://jira.reucon.org/browse/AJ
[WARN] 2020-05-14 08:43:31 org.asteriskjava.manager.internal.EventBuilderImpl warn Unable to set property 'nativeformats' to '(ulaw)' on org.asteriskjava.manager.event.StatusEvent: no setter. Please report at http://jira.reucon.org/browse/AJ
[WARN] 2020-05-14 08:43:31 org.asteriskjava.manager.internal.EventBuilderImpl warn Unable to set property 'pickupgroup' to '0' on org.asteriskjava.manager.event.StatusEvent: no setter. Please report at http://jira.reucon.org/browse/AJ
[WARN] 2020-05-14 08:43:31 org.asteriskjava.manager.internal.EventBuilderImpl warn Unable to set property 'timetohangup' to '0' on org.asteriskjava.manager.event.StatusEvent: no setter. Please report at http://jira.reucon.org/browse/AJ
[FATAL] 2020-05-14 08:43:31 com.vtiger.apps.asterisk.agi.b.c a 
org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; Premature end of file.
	at com.sun.org.apache.xerces.internal.parsers.DOMParser.parse(DOMParser.java:257)
	at com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderImpl.parse(DocumentBuilderImpl.java:339)
	at com.vtiger.apps.asterisk.agi.b.c.a(SourceFile:48)
	at com.vtiger.apps.asterisk.agi.actions.IncomingCall.process(SourceFile:55)
	at com.vtiger.apps.asterisk.agi.actions.IncomingCall.service(SourceFile:26)
	at org.asteriskjava.fastagi.internal.AgiConnectionHandler.runScript(AgiConnectionHandler.java:144)
	at org.asteriskjava.fastagi.internal.AgiConnectionHandler.run(AgiConnectionHandler.java:116)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
	at java.lang.Thread.run(Thread.java:748)
[FATAL] 2020-05-14 08:43:31 IncomingCall log 
[FATAL] 2020-05-14 08:43:31 IncomingCall log Failed to authenticate Vtiger Secret Key
[WARN] 2020-05-14 08:43:31 org.asteriskjava.manager.internal.EventBuilderImpl warn Unable to set property 'eventlist' to 'Complete' on org.asteriskjava.manager.event.StatusCompleteEvent: no setter. Please report at http://jira.reucon.org/browse/AJ
[WARN] 2020-05-14 08:43:31 org.asteriskjava.manager.internal.EventBuilderImpl warn Unable to set property 'listitems' to '1' on org.asteriskjava.manager.event.StatusCompleteEvent: no setter. Please report at http://jira.reucon.org/browse/AJ

το connector που χρησιμοποιώ είναι το https://www.vtiger.com/products/apps...nector-1.4.zip

Ας χρησιμοποιήσω το from-trunk απλά με μια αλλαγή στο dialplan το extention 120 αντι να καλεί το 120 να καλεί τον αριθμό που κλικαρα, δεν με ενδιαφέρει αυτή τη στιγμή full intergration με το exten => _X.,1,Agi(agi://0.0.0.0/incoming.agi)

[kronos911]

Τι έχεις βάλει στο /conv/VtigerAsteriskConnector

[grousso]

Τι έχεις βάλει στο /conv/VtigerAsteriskConnector

@kronos911 τα προβλεπόμενα! σωστά είναι, παραθέτω όλο configuration

manager.conf

;
; AMI - Asterisk Manager interface
;
; FreePBX needs this to be enabled. Note that if you enable it on a different IP, you need
; to assure that this can't be reached from un-authorized hosts with the ACL settings (permit/deny).
; Also, remember to configure non-default port or IP-addresses in amportal.conf.
;
; The AMI connection is used both by the portal and the operator's panel in FreePBX.
;
; FreePBX assumes an AMI connection to localhost:5038 by default.
;
[general]
enabled = yes
port = 5038
bindaddr = 0.0.0.0
displayconnects=yes ;only effects 1.6+
webenabled=yes
httptimeout=5000

[manager-user]
secret = xxx
deny=0.0.0.0/0.0.0.0
permit=x.x.x.x/x.x.x.x
read = all,system,call,log,verbose,command,agent,user,config,command,dtmf,reporting,cdr,dialplan,originate,message
write = all,system,call,log,verbose,command,agent,user,config,command,dtmf,reporting,cdr,dialplan,originate,message
writetimeout = 50000

#include manager_additional.conf
#include manager_custom.conf

extentions.conf

[vtiger-inbound] 
exten => DID,1,Agi(agi://0.0.0.0/incoming.agi) 
exten => _X.,1,Agi(agi://0.0.0.0/incoming.agi) 

[vtiger-outbound] 
exten => _X.,1,Agi(agi://192.168.1.2/incoming.agi)

vtiger params

Vtiger Asterisk App URL	http://mydomain:8282
Outbound Context	vtiger-outbound
Outbound Trunk	Cosmote-sip
Vtiger Secret Key	xxx

VtigerAsteriskConnector/conf/VtigerAsteriskConnector.properties

/*
 * Copyright (C) www.vtiger.com. All rights reserved.
 * @license Proprietary
 */

// Location where the application server will be running. 
ServerIP   = 192.168.1.2
ServerPort = 8282

// Call Recordings storage path
StorageDir = ../storage

// Enable(true) or Disable(false) call recordings
Recording = false

// Location where the applications database files will be stored.
AsteriskAppDBPath = ../storage

// Asterisk Server Details
AsteriskServerPublicIP = 192.168.1.2
AsteriskServerIP   = 192.168.1.2
AsteriskServerPort = 5038
AsteriskUsername   = admin
AsteriskPassword   = xxx

// Vtiger CRM URL
VtigerURL = http://mydomain/vtigercrm/
VtigerSecretKey = xxx

//Enable(true) or Disable(false) Asterisk Events and Database Logs in Connector
AsteriskLog = true
DatabaseLog = true

[kronos911]

Έχεις δοκιμάσει αυτό

[vtiger-inbound] 
exten => DID,1,Agi(agi://127.0.0.1/incoming.agi) 
exten => _X.,1,Agi(agi://127.0.0.1/incoming.agi) 

[vtiger-outbound] 
exten => _X.,1,Agi(agi://127.0.0.1/incoming.agi)

[grousso]

Έχεις δοκιμάσει αυτό

[vtiger-inbound] 
exten => DID,1,Agi(agi://127.0.0.1/incoming.agi) 
exten => _X.,1,Agi(agi://127.0.0.1/incoming.agi) 

[vtiger-outbound] 
exten => _X.,1,Agi(agi://127.0.0.1/incoming.agi)

Ναι, είτε 0.0.0.0 είτε 127.0.0.1, είτε 192.168.1.2, το ίδιο αποτέλεσμα.

Είναι γεμάτο το forum του vtiger απο αυτό το πρόβλημα, νομίζω θέλει update το connector τους.

https://discussions.vtiger.com/discu...omment_1214592

Είναι εφικτό να κατεβώ σε asterisk 11? Ο τύπος παραπάνω λέει ότι δουλεύει
Έχω FreePBX 15 me asterisk 13

[kronos911]

[Vtigercrm-developers] Asterisk Integration in Version 7.X

[grousso]

[Vtigercrm-developers] Asterisk Integration in Version 7.X

Ευχαριστώ για το λινκ αλλά δεν τα κατάφερα, το πρώτο patch http://code.vtiger.com/vtiger/vtigercrm/issues/621 έχει ήδη μπει ήδη ενώ το δεύτερο http://vtiger-crm.2324883.n4.nabble....pbxmanager.zip δεν νομίζω να μπορώ να το κάνω εύκολα.
Ο τύπος άφησε το original connector και έφτιαξε script

I had the best results with version 11 with the connector 

In the last versions I didn't used the connector because in my opinion is too complex for the task and I made the integration directly in the asterisk dialplan

Beppo

Αν δεν βρω άκρη θα περιμένω το update του connector ή θα προσπαθήσω να κατέβω σε asterisk 11